We dont know why however some way or another food delivery and cab services have the propensity for winding up in controversies. Zomato’s conveyance fellow case was something that made huge buzz on the web and a great deal of other conveyance folks needed to confront issues. Presently, its adversary Swiggy is making news for wrong reasons.
On the off chance that we trust the sources, a lady affirmed Swiggy’s delivery boy of inappropriate behavior and rather than genuine discipline to the person, what she got is a sorry note and a coupon worth Rs 200. After this, the lady has chosen to make a move against the blamed.
The lady took to Facebook and shared her story. It is being said that the occurrence occurred on Thursday.
As per an ongoing Times of India report, the lady said that when the delivery boy landed at her home, he was stating something. The unfortunate casualty was unfit to comprehend what the delivery boy was stating. On requesting that he rehash, the injured individual understood that the charged was purportedly mishandling her and requesting that her engage in sexual relations.
Stunned by the treatment, the lady grabbed the food from the blamed and shut the entryway all over. She reached the customer care and grumbled to them about the supposed episode and called it Disgusting! What she received in kind is a coupon and a ‘grieved’ note.
Swiggy apologized for the episode on Facebook and requested that the unfortunate casualty give the subtleties to for further activity.
This isn’t the principal example when something like this has occurred. A comparative episode occurred in Mumbai when a delivery boy supposedly assaulted two ladies with a pen on being approached to talk in Marathi.
A Swiggy representative has given the accompanying articulation: “Customer safety is of utmost importance to us at Swiggy, and we maintain zero tolerance towards any misbehavior. Since this misunderstanding between the customer and delivery executive came to our notice, we have been in touch with the customer constantly. We have extended our full support to the investigation and the matter has been resolved with all parties involved. Swiggy is committed to bringing in the necessary confidence and control in providing great consumer experience.“